pstrong Position: /strong Onsite Support Services Engineer p strong Location: /strong Legnago, Italy – Carrier Corp, Via Ing. Pilade Riello 5/7 (Shopfloor) /pp strong Work Model: /strong Fully Onsite /pp strong Contract: /strong 12 Months /pp strong Working Hours: /strong 40 hours/week /pp È la persona giusta per questa occasione? Si assicuri di leggere la descrizione completa qui sotto. brp Position Overview /pp We are looking for an experienced strong Onsite Support Services Engineer /strong to provide hands-on IT support to end users at the Carrier site in Legnago, Italy. The ideal candidate will have strong3–5 years of IT support experience /strong , with strong expertise in strong Service Desk, End User Services, Field Services, and Onsite IT Support /strong . /pp The role requires excellent communication skills in strong English and native-level Italian /strong , along with a strong customer-service mindset and the ability to troubleshoot hardware, software, and workplace technology issues in an onsite environment. /p p Key Responsibilities /pulli Provide strong onsite IT support /strong to end users across the Carrier facility. /lili Troubleshoot and resolve strong hardware, software, network, and peripheral-related issues /strong . /lili Deliver strong Service Desk and End User Computing support /strong . /lili Perform strong desktop/laptop installation, configuration, maintenance, and troubleshooting /strong . /lili Support printers, monitors,



mobile devices, peripherals, and other IT equipment. /lili Handle strong field service requests /strong and provide hands-on technical assistance. /lili Log, update, track, and resolve incidents and service requests through the ITSM system. /lili Escalate complex issues to relevant technical teams when required. /lili Support user onboarding, device provisioning, and IT equipment replacement. /lili Maintain accurate documentation of incidents, assets, and troubleshooting activities. /lili Follow IT support processes, security policies, and service-level requirements. /lili Provide professional and timely support to users in both strong office and shopfloor environments /strong . /li /ul p Mandatory Skills Experience /pullistrong3–5 years of overall IT experience /strong . /lili Minimum strong3 years of relevant experience /strong in: /lili Service Desk Support /lili End User Services /lili Field Services /lili Onsite IT Support /lili Strong troubleshooting and problem-solving skills. /lili Experience supporting Windows-based desktop/laptop environments. /lili Good understanding of IT hardware, peripherals, and workplace technologies. /lili Strong customer-facing and communication skills. /lilistrong Native Italian /strong and strong strong English /strong communication skills. xrdbqlu /lili Ability to work independently in a fully onsite environment. /li /ul /p /p

📌 Onsite Support Services Engineer (Padova)
🏢 Intuition IT – Intuitive Technology Recruitment
📍 Padova