BRAND AMBASSADOR Luxury French & English

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At Odity, we are experts in customer relations. We support the brands that trust us to take care of their greatest wealth: their customers.

We are a multicultural team of 1,500 employees based in 10 offices located around the world: New York, London, Brussels, Paris, Milan, Antananarivo, Cape Town, Hong Kong, Shanghai, Tokyo.

Today we work in synergy with more than 350 brands as close as possible to their customers in the luxury, lifestyle, fashion, automotive, insurance, banking and media sectors.

We’re looking for a highly skilled BRAND AMBASSADOR Luxury French & English, to join our team. The ideal candidate has a strong attitude for customer care, fluent in languages, empathetic by nature, fashion and international luxury brands enthusiast with excellent communication and interpersonal skills.

Languages knowledge:

- French (C1/C2)

Tasks:

- Customer relations with Italian and international customers through phone/chat/e-mail
- E-commerce and after-sales support: assisting customers in their online purchases

Contract:

Tempo pieno 8 hours a day (40 hours a week) on shifts 5 days a week

RAL: 21-23K

Qualifications:





- Degree and/or experience in e-commerce Customer Care Fashion and Luxury.
- Good knowledge of the main IT tools and specifically of Microsoft Office applications.

What we offer:

- Continuous training and development on Luxury Brands
- Daily opportunities to use and strengthen your language skills
- Exposure to the international Luxury industry
- A collaborative and supportive working environment
- Modern and welcoming workspaces

A language test will be carried out in the initial phase of the interview.

Odity is committed to equal opportunity in employment. We are driven by true passion for our work and supporting each other.

Seniority level

- Seniority level

Entry level

Employment type

- Employment type

Full-time

Job function

- Job function

Customer Service
- Industries

Consumer Services

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