Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, the brand was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting‑edge design, while continuing to perpetuate Ariane's legacy. With more than 400 of its own points of sale, APM Monaco is expanding and plans to open new stores worldwide, including a new location in Firenze Rinascente. We are recruiting a Supervisor on a permanent contract to join our team.
Sales
- Achieve sales targets
- Analyse sales reports and data to determine business needs and implement strategies
- Define individual objectives for sales consultants
- Motivate team members and ensure understanding of KPIs to improve performance
- Collaborate with the marketing team

Customer Service
- Ensure quality of customer service
- Maintain communication with customers
- Resolve customer complaints and support decisions made by sales advisors

Operations
- Maintain the shop’s presentation, organisation and upkeep
- Ensure

📌 Supervisor H/F (Firenze)
🏢 APM MONACO
📍 Firenze