For our Boutique in Rome , we are looking for a full-time Client Advisor.

She/he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand.

Key Responsibilities:

Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of history and heritage

Assist customers accordingly with selling ceremony

Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products

Ensure the achievement of the Store goals, enhancing and developing the business

Build and strengthen relationships with customers by developing CRM and Clienteling strategies

Build strong team collaborations

Contribute to maintain the visual display of the products in accordance with visual guidelines





Help ensuring the products replenishment and physical inventory of merchandise

Be confident with cashier procedures and after sales management

Follow Company grooming, accordingly with the Company's standards and policies

Key Requirements

Deep passion for fashion and luxury

Experience in a similar role within fashion and luxury retail companies

Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers’ attitude

Comfortable in client face activities and clienteling

Ability to adapt to different customers

Team-playing aptitude

Strong communication skills

Understanding of Retail

KPIsDigital Ability

Ability to work in a dynamic environment

Fluent in English, a second language will be considered a plus

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📌 Roma _ Client Advisor
🏢 Altro
📍 Roma