For our Boutique in Rome , we are looking for a full-time Client Advisor.
She/he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand.
Key Responsibilities:
Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of history and heritage
Assist customers accordingly with selling ceremony
Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
Ensure the achievement of the Store goals, enhancing and developing the business
Build and strengthen relationships with customers by developing CRM and Clienteling strategies
Build strong team collaborations
Contribute to maintain the visual display of the products in accordance with visual guidelines




Help ensuring the products replenishment and physical inventory of merchandise
Be confident with cashier procedures and after sales management
Follow Company grooming, accordingly with the Company's standards and policies
Key Requirements
Deep passion for fashion and luxury
Experience in a similar role within fashion and luxury retail companies
Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers' attitude
Comfortable in client face activities and clienteling
Ability to adapt to different customers
Team-playing aptitude
Strong communication skills
Understanding of Retail
KPIsDigital Ability
Ability to work in a dynamic environment
Fluent in English, a second language will be considered a plus
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📌 Roma _ Client Advisor (Lazio)
🏢 Azienda Anonima
📍 Lazio