ph3Role Overview /h3pAs a member of the Direct Representatives Team, you will play a crucial role in promoting company services directly to clients, ensuring seamless activation and ongoing support for merchants on-field. /ph3Key Responsibilities /h3ulliPromote the company services by visiting clients’ premises; /liliAssist merchants with verification and activation processes; /liliMonitor and analyze portfolio performance; /liliProvide in-person support and consultation for existing customers; /liliEngage in both system-scheduled and self-initiated activities; /liliEnsure new merchants in the assigned portfolio complete registration; /liliSupport existing merchants in maintaining active usage; /liliEscalate issues by opening cases for problems beyond their resolution scope; /liliPresent product features and benefits to clients in a compelling manner; /liliTravel to meet clients and attend industry events.



/li /ulh3Requirements /h3ulli2+ years of experience in business development within a fast-paced environment preferably a financial services institution; /liliUnderstanding of financial products / services features and advantages; /liliExperience in working with Customer Relationship Management (CRM) systems; /liliOutstanding negotiation skills; /liliStrong organizational and diary management skills; /liliResiliency and the ability to handle objections; /liliThe ability to deal with a diverse client base; /liliComputer literacy tech mindset; /liliFluent in English and Italian. /li /ulh3Benefits /h3ulliPermanent contract via an Employer of Record (EOR). /liliAn attractive performance-based premio (linked to individual targets and boosted by collective goals). /liliA comprehensive benefits package in addition to salary (Allowances, group medical plan coverage, etc). /liliThe opportunity to work with a highly motivated team in a dynamic, fast-paced environment. /liliThe opportunity to work at an international fintech company with strong cultural diversity. /li /ul /p #J-18808-Ljbffr

📌 Client Relationship Representative (Field-Based) - Rome & Lazio (Roma)
🏢 Viva Wallet Group
📍 Roma