Join our team as a Generalist Service Representative and become the technical expert our customers rely on. You'll deliver hands-on installation, maintenance, and repair services that keep critical systems running safely and efficiently while building lasting customer relationships. What will you do? * Install and commission customer systems according to established procedures and quality standards * Conduct preventive, reactive, and corrective maintenance to maximize system reliability and performance * Diagnose and resolve technical issues onsite while maintaining strict safety and compliance protocols * Proactively identify customer needs and recommend solutions that enhance their operations What are the key skills we are looking for? * Active Listening - intermediate level; understanding customer concerns and translating them into effective service actions * Customer Orientation - intermediate level; building trust through responsive,



reliable technical support * Problem Solving - developing level; diagnosing equipment issues and implementing timely solutions * Resilience - intermediate level; staying focused and effective under pressure in dynamic field environments * Safety Standards - intermediate level; ensuring all work complies with safety protocols and regulatory requirements * Maintenance and Repair - developing level; performing hands-on corrective and preventive maintenance tasks * Technical Documentation - developing level; accurately recording service activities and system configurations * Time Management - developing level; prioritizing tasks to meet customer commitments and service schedules What qualifications will make you successful? * Strong technical aptitude with a hands-on approach to solving equipment challenges * Customer-focused mindset with the ability to communicate clearly in the field * Adaptability and composure when managing unexpected issues or changing priorities * Eagerness to learn and grow your technical expertise through guide

📌 Services Representative (Bologna)
🏢 Schneider Electric
📍 Bologna