Responsibility:- Cooperate with regional sales and local distributor; improve the satisfaction of end-user;- Responsible for regional technical support (on-line or on-site), make sure the Maglumi system works properly, improve the satisfaction of distributor and end-user;- Promote the reagent parameters and improve the reagent consumption per analyzer;- Collect the Maglumi installation information, and establish relationship and follow up the reference customers;- Give service training to local engineers and establish relationship with engineers from different distributor, keep on guiding and improving their technical skills;- Apply reagent and spare parts for regional distributor and return the corresponding spare parts in time and follow up the complains;- Other tasks needed from SnibeRequirements:- Above 5 years' experience worked in IVD area, have strong technical skills, ability to work independently and perform well under pressure;- Bachelor degree or above in related subject;- Candidates with service experience in total laboratory automation line (biochemistry & immunology) are preferred;- Good communication skills and hard working.
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