GENERAL ROLE
The Sales Associate Intern will be in charge of providing a warm welcome to the
clients and assisting the Store Team to ensure the best customer experience in
line with Hermès standards of excellence. The Intern will rapidly gain an
understanding of retail fashion luxury industry and how an important Boutique is
daily organized.
MAIN RESPONSABILITIES
The Intern will be involved in the following activities:
* Welcome clients with a warm and hospitable greeting;
* Be a storyteller, suggesting and surprising, delivering quality and
consistency of service to develop client relationships and sales services;
* Build strong relationships with customers, listening and identifying their
needs, ensuring that each one receives an excellent and professional service;
* Introduction of sales techniques whilst delivering quality and consistency of
service including identifying customers’ needs, and developing client
relationships;
* Support customers providing all type of information, including aftersales
product care suggestions;
* Support the Store team in product research;
* Effect replenishment of products in every area, maintaining an organized
environment;
* Packaging and preparing product deliveries for all Métiers.
PROFILE
* Bachelor’s degree preferably with a linguistic or fashion/luxury focus;
* Fluency in Italian and English. A third language will be considered an
advantage;
* Proficient with Excel / IT tools;
* Willing to work with expected full-time working hours;
* Professionalism, enthusiasm, dynamism, ease of integration and teamwork
complete the profile.
Hermès engages positive and passionate people who own the following
requirements:
* Excellent interpersonal and communication skills, with a customer service
orientation;
* Team player mentality to build meaningful relationships and ability to work
autonomously;
* Availability, flexibility and dynamism to function in a high-pace
environment;
* Determined to be part of a people ce
📌 Sales Associate Internship (Padova)
🏢 Hermès
📍 Padova