ppCherchez-vous à faire une différence dans la vie d’un patient? Chez AmerisourceBergen, vous trouverez une culture innovante et collaborative, axée sur le patient et soucieuse de faire la différence. En tant qu’organisation nous sommes unis par notre responsabilité d’œuvrer pour des vies plus saines. Ce que vous ferez World Courier, a Cencora company, is a global leader in specialty logistics, delivering time-critical, temperature-sensitive, and high-value shipments that support healthcare and life sciences worldwide. /ph3About the Role /h3pWe are looking for a Quality Coordinator to join World Courier in Lainate, Milan, Italy. In this role, you will help ensure that local transport operations are aligned with World Courier quality standards, internal procedures, and applicable regulatory requirements. Working closely with local teams, management, suppliers, and regional and global quality stakeholders, you will play an important part in maintaining and improving the local Quality Management System. This is a great opportunity for a quality professional who enjoys working in a fast-paced, regulated environment and wants to contribute to service excellence, compliance, and continuous improvement. /ppSalary: €50,000 - €56,000 per year /ph3Key Responsibilities /h3ulliSupport the implementation, maintenance, and continuous improvement of the local Quality Management System (QMS). /liliAct as a key local contact for quality and compliance matters, supporting the Country Manager and wider local team. /liliEnsure transport quality topics are represented in local and global meetings, projects, and initiatives. /liliOrganize and support management review meetings in line with applicable SOPs. /liliManage and support the supplier qualification and evaluation process, including approvals, performance monitoring, audits, and corrective actions. /liliReview and support the negotiation of Quality Agreements and Confidentiality Disclosure Agreements (CDAs/NDAs). /liliCoordinate internal audits, external audits, inspections, and certification audits, acting as the main local quality contact and ensuring timely follow-up on findings and action plans. /liliReview and manage quality incidents, deviations, investigations, root cause analysis, and CAPA activities, escalating issues where appropriate. /liliSupport the effective handling of relevant customer complaints in accordance with internal procedures. /liliParticipate in risk management and change control processes, including communication with clients when required.



/liliEnsure pest control, cleaning programs, and other site quality processes are implemented and documented appropriately. /liliProvide support for technical quality activities, including change controls, calibration, maintenance, qualification, validation, and temperature review processes where applicable. /liliMaintain accurate and up-to-date quality documentation, including SOPs, work instructions, audit records, and related quality records. /liliSupport the review and maintenance of local SOPs and work instructions to ensure alignment with service, quality, and regulatory requirements. /liliUse quality systems and tools such as MasterControl, SharePoint, and other applicable platforms to manage records, actions, and workflow requirements. /liliSupport self-inspections, quality checks, and compliance monitoring activities. /liliHelp ensure compliance with local regulations, GDP, ISO standards, relevant GxP requirements, customer expectations, and company policies. /liliSupport the maintenance of licenses and regulatory documentation to ensure local compliance. /liliCoordinate and monitor quality training activities, including training matrices, local job codes, and training compliance. /liliIdentify opportunities for process improvement and support continuous improvement initiatives. /liliParticipate in client meetings and contribute to enhancing customer satisfaction and service quality. /liliCarry out additional quality responsibilities as required in support of local, regional, or global quality objectives. /li /ulh3Skills and Experience /h3ulliExperience in a quality-related role within logistics, pharmaceuticals, healthcare, or another regulated environment is preferred. /liliGood understanding of quality systems, compliance requirements, and regulated operations. /liliKnowledge of or exposure to GDP, GxP, ISO standards, and local regulatory requirements would be advantageous. /liliProficient English is essential. /liliItalian language skills are preferred, or a willingness to learn Italian. /liliStrong communication skills, with the ability to engage effectively with internal teams, clients, suppliers, and external stakeholders.



/liliStrong interpersonal skills and the ability to build positive working relationships across all levels of the business. /liliHigh standards of integrity, accountability, and attention to detail. /liliWell-organized, able to manage multiple priorities, and comfortable working to deadlines. /liliSelf-motivated, proactive, and able to work independently as well as collaboratively within a team. /liliGood awareness of customer needs and business priorities. /liliStrong Microsoft Office skills, particularly in Excel, Word, and PowerPoint. /liliExperience using systems such as MasterControl and SharePoint would be beneficial. /li /ulh3Ce qu’Cencora offre /h3ulliNous offrons une rémunération globale concurrentielle. /liliNotre engagement envers nos associés comprend l’offre de programmes d’avantages sociaux complets, diversifiés et conçus pour répondre aux divers besoins de l’ensemble de nos associés. /liliGrâce à notre présence mondiale et nos diverses unités commerciales, nous avons une approche équilibrée des avantages que nous offrons. /liliDe nombreux avantages sociaux sont payés par l’entreprise, tandis que d’autres sont offerts par les cotisations des associés. /liliLes offres d’avantages sociaux spécifiques peuvent varier selon l’emplacement, le poste ou l’unité d’affaires. /li /ulh3Temps Plein /h3ulliAffiliated Companies: World Courier Italia srl /li /ulh3Equality of access to employment /h3pAmerisourceBergen s'engage à offrir des possibilités d'accès à l'emploi égales sans égard à l’origine ethnique, à la couleur, à la religion, au sexe, à l’orientation sexuelle, à l’identité de sexe, aux renseignements génétiques, à la nationalité, à l'âge, aux handicaps, au statut de vétéran ou à l’adhésion à toute autre classe protégée par la loi fédérale, d’État ou locale. /ppCencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health. /p /p #J-18808-Ljbffr

📌 Quality Coordinator (Milano)
🏢 MWI Buying Group
📍 Milano