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Job Opportunity: Bilingual Support Assistant (English/Italian)
Location: Vicenza, Italy
Start Date: 29 September 2026
Schedule: Tempo parziale, 20 hours/week (1300–1700, Monday–Friday)
Make a Difference Behind the Mission
Are you fluent in both English and Italian — and do you want to use that rare skill to make a tangible difference in the lives of American military families living abroad?
We are seeking a Bilingual Support Assistant to serve U.S. service members, DA Civilians, and their families at the Army Community Service (ACS) Center on Caserma Ederle, Vicenza. Many of these families arrive in Italy with little or no Italian language experience and face immediate real-world challenges: understanding their utility bills, navigating Soggiorno Permit procedures, communicating at host nation appointments, and making sense of lease agreements written in a language they don’t speak. You are the bridge. Your bilingual expertise directly reduces stress, builds confidence,
and helps families integrate successfully into the Italian community.
What You’ll Do
Interpretation and Translation
- You’ll provide verbal interpretation for walk-in customers within 15 minutes of request — in person and at host nation appointments and agencies.
- You’ll translate written documents up to three pages within two business days.
- You’ll assist community members with Soggiorno Permit extension procedures, utility bill interpretation, lease agreements, mechanical and electrical correspondence, and other Italian administrative documents encountered in daily life.
- You’ll translate ACS program materials and community integration resources as needed to support ACS workshops and outreach events.
Administrative Support and Tracking
- You’ll log all customer contacts in the Client Tracking System (CTS) daily and maintain a monthly translated document log submitted.
- You’ll support ACS staff meetings and p
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