By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Product Manager over all role is to promote Citi’s custody products, develop the market, advocate for improvements, increase market share, and maintain our competitive position specifically within the Italian market. The Product Manager will confidently and convincingly communicate and explain Citi’s service offering and the intricacies of the Italian market to clients and prospects, providing best-in-class service and attracting new clients.

This role also encompasses a strong focus on innovation, leveraging Artificial Intelligence (AI) to identify synergies, enhance product offerings, streamline processes, and drive strategic advantage

What you’ll do
- AI-Driven Efficiency: Proactively identify, evaluate, prioritise and implement Artificial Intelligence (AI) opportunities and related synergies within product development, market strategy,



and operational efficiencies. The ultimate goal is to minimize manual product efforts, thereby enabling teams to concentrate their expertise on core product development and strategic initiatives that deliver tangible value for Citi and its clients, driving innovation and competitive advantage.
- Identify and support sales opportunities (take-away campaigns/domestic client opportunities) and manage client implementations and onboardings.
- Own cluster financials and identify and manage efficiency opportunities, including allocations saves for the Italian market. This critical task involves a deep understanding of financial principles, proactive interaction with financial departments, and the creation of insightful reports to effectively identify and lead initiatives aimed at increasing revenue and reducing expenses.
- Put client needs at the forefront of what we do to provide best-in-class service,

📌 Investor Services, Custody Product Manager (Milano)
🏢 Citi
📍 Milano