Job Description
Lead with excellence and a collaborative spirit as a Delivery Leadat Avanade, where every project is a step towards success and client satisfaction.
Come join us
- Together _we do what matters _
What you will do:
Client Management:
- Serve as the primary point of contact for clients, maintaining strong, long-lasting relationships.
- Understand client needs and requirements and ensure these are effectively communicated to the delivery team.
- Regularly update clients on project progress, manage expectations, and address any issues or concerns promptly.
- Collaborate with the Sales Accounts to develop the business on the Client.
Project Delivery:
- Lead the planning, execution, and delivery of projects, ensuring they are completed on time, within budget, and meet quality standards.
- Develop detailed project plans, allocate resources, and manage the delivery schedule.
- Monitor project performance using appropriate tools and techniques, reporting on progress and any necessary adjustments.
Team Leadership:
- Strong management skills,
strategic thinking and problem-solving skills
- Oversee a team of project managers, coordinators, and other delivery staff.
- Provide guidance, mentorship, and performance feedback to team members.
- Foster a collaborative and high-performance culture within the team.
- Ability to manage multiple projects and work under pressure.
ProcessImprovement:
- Identify opportunities for improving delivery processes and implementing best practices.
- Drive continuous improvement initiatives to enhance client satisfaction and operational efficiency.
- Ensure compliance with company policies, procedures, and standards.
Risk Management:
- Identify potential risks to project success and develop mitigation strategies.
- Monitor and manage project risks and issues, escalating them as necessary.
- Industry Knowledge:
- Understand the competitive landscape and emerging technologies that impact the sector.
- Anticipate the client needs
📌 Delivery Lead H&ps (Roma)
🏢 Avanade
📍 Roma