About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in European human capital solutions, we pride ourselves on facilitating seamless career transitions for professionals seeking to advance their careers through exclusive opportunities like our Italian Speaking Customer Experts for Mercedes-Benz position in Greece.
Job Overview
We are searching for passionate automotive enthusiasts to join our team as Italian Speaking Customer Experts for Mercedes-Benz. This role serves as the primary point of contact for Mercedes-Benz clientele, ensuring that the excellence and prestige associated with the brand are reflected in every interaction, making this one of the most sought-after Italian-speaking jobs in Greece today.
Key Responsibilities
Provide high-level customer support to Italian-speaking owners and prospective buyers of Mercedes-Benz vehicles.
Maintain in-depth product knowledge regarding the Mercedes-Benz automotive lineup and luxury features.




Manage inquiries via telephone, email, and live chat with a focus on resolving issues with speed and precision.
Represent the Mercedes-Benz brand values by delivering a premium, personalized service experience.
Collaborate with internal automotive service departments to ensure seamless vehicle maintenance scheduling and support.
Maintain accurate records of customer interactions within the CRM system to track automotive service history and feedback.
Continuously stay updated on the latest technological advancements and vehicle models in the automotive industry.
Native or fluent Italian (spoken and written) is mandatory for this role.
Professional proficiency in English to engage with our global team.
Valid EU passport (mandatory) for eligibility for jobs in Greece.
A genuine passion for the automotive industry and high-end customer service.
Excellent communication skills and an ability to

📌 Italian Speaking Customer Experts for Mercedes-Benz (Italia)
🏢 Mercier Consultancy Group
📍 Italia