Leonardo is a global industrial group, among the main global players in Aerospace, Defence and Security that realises multi-domain technological capabilities in Helicopters, Aircraft, Aerostructures, Electronics, Cyber Security and Space.
Within the "Defence and Security Services" organizational unit at the Rome officewe are looking for a resource to cover the position of Service Manager to lead the operational services we deliver to National and International Institutions as well as Private Sector clients, with a strong focus on Maritime Surveillance. In this role, you will play a key part in ensuring the success and continuous improvement of our maritime operational services, contributing to global maritime surveillance and response capabilities. This position requires a solid understanding of remote sensing technologies, combined with a deep awareness of the operational needs of maritime security and response agencies. You will be responsible for ensuring service excellence, driving operational performance,
and supporting mission‑critical decision‑making across diverse maritime environment and GEOINT service.
Main Responsibilities:
Plan, execute, and monitor Maritime Surveillance/GEOINT reporting projects, ensuring timely delivery and adherence to budget constraints;
Coordinate and manage multidisciplinary teams, including imagery analysts, GIS specialists, and other intelligence professionals;
Oversee operational services, ensuring all deliverables meet or exceed Performance Indicators (PI), with particular focus on Key Performance Indicators (KPI) and contractual obligations.
Collaborate with clients to understand their needs and translate them into technical and functional requirements.
Ensure the quality of imagery analysis and interpretation, implementing quality‑control measures and periodic verification processes.
Manage communication among project stakeholders, including clients, vendors, and internal teams.
Identify and mitigate project risks, addr
📌 Service Manager (Roma)
🏢 E-Geos
📍 Roma