About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between world-class talent and global industry leaders. We pride ourselves on placing high-caliber professionals in rewarding international careers, with a specialized focus on the rapidly evolving technology and security sectors.
Job Overview
We are currently seeking talented professionals to join our team in Athens for an Italian Speaking Cybersecurity Customer Experts position in Greece. This is an exceptional opportunity to advance your career within the cybersecurity industry while enjoying the vibrant lifestyle that makes our jobs in Greece so highly sought after.
Key Responsibilities
Provide expert-level support for cybersecurity software and security protocols to Italian-speaking enterprise clients.
Monitor and analyze potential threats or vulnerabilities to ensure client systems maintain the highest security integrity.
Communicate complex technical cybersecurity information clearly to non-technical users in native-level Italian.




Collaborate with internal security engineering teams to resolve escalated incidents efficiently.
Maintain detailed documentation of all security-related incidents and customer support interactions.
Stay up-to-date with the latest cybersecurity trends to provide proactive advisory services to our user base.
Ensure compliance with international data protection and privacy standards throughout all customer support touchpoints.
Native or fluent Italian (spoken and written).
Valid EU passport (mandatory).
Prior experience or a strong educational background in IT, customer support, or the cybersecurity industry.
Excellent analytical skills with a proactive approach to problem-solving in a digital environment.
Strong proficiency in English to collaborate with our diverse international team in Athens.
Ability to relocate to Greece for this exciting Italian-speaking jobs opportunity.
What We Offer
Compe

📌 Italian Speaking Cybersecurity Customer Experts (Italia)
🏢 Mercier Consultancy Group
📍 Italia