Leica Biosystems is seeking a Customer Care Operations Lead to bridge the Global Customer Care Centre of Excellence with local markets, owning instrument order fulfillment and handling escalated requests while aligning global standards with local requirements.
You will partner across commercial, service, supply chain, and customer care to drive customer satisfaction, operational excellence, and continuous improvement. Occasional travel (~5%) is expected.
📌 Regional Customer Success (Galliate)
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📍 Galliate
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