Program Services Manager (Roma)

Program Services Manager (Roma)

07 set
|
Altro
|
Roma

07 set

Altro

Roma

The job: Manager of Trip Leaders Team BASED IN ROME

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The company: Overseas Adventure Travel/Grand Circle Corporation
What We’re Looking For:

A strong, engaging leader who is adaptable, creative, organized, and self-driven

Experience in training, coaching, and/or people management (travel industry experience is a plus)

Excellent written and verbal English communication skills

Proven ability to build trust-based relationships and motivate teams

Solid administrative skills, including proficiency with databases and Microsoft Office

Sound judgment with the ability to make tough decisions when needed

Willingness to travel on short notice and work extended hours when required

Dependability, integrity, strong work ethic, and effective time management

What We Offer:

€38,000 annually

Incentive Bonus based on targeted results

Merit increase based on performance

Personal and Professional Growth - Available on request





Milestone Premio + Travel certificate for every next 5th anniversary of employment at GCC

Travel Deals - WORLDWIDE GC Tour packages available to @ discounted price

Referral Bonus

Full training program onsite

Working as part of an international team (exposure to colleagues in worldwide offices).

All benefits are applicable at company discretion

Key Responsibilities:

Recruit and train Tour Guides aligned with our Company Values

Build and maintain hiring and training plans to support all products needs

Lead Tour Guide meetings and training sessions both in-office and on the road

Create individualized training plans for new Tour Guides

Support, inspire, and coach the existing Tour Guide team to achieve excellence

Conduct live coaching via phone, Microsoft Teams, and in person

Ride along on tours to assess and support on-the-ground performance

Assign Tour Guides based on performance and operational requirements

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