The Technology & Innovation team of Grafton, global brand brand in charge of Professional Recruitment, is looking for an IT Business Applications Specialist focus on Microsoft Dynamics 365.

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Key Responsibilities

Microsoft Dynamics 365 & Business Central
- Administer, configure, maintain, and continuously improve Dynamics 365 and Business Central.
- Translate business requirements into effective system solutions.
- Identify opportunities for process automation and optimization.
- Manage system changes, integrations, testing, releases, and support.
- Resolve issues, perform root-cause analysis, and coordinate with external partners.
- Maintain documentation, configurations, and governance standards.
- Ensure data quality, user access control, and system reliability.

Business Intelligence & Reporting
- Own and manage the Microsoft BI and reporting environment.
- Develop and maintain dashboards, reports, and data models using Power BI.




- Translate business reporting needs into meaningful insights.
- Ensure data accuracy, consistency, and availability.
- Identify opportunities to improve reporting automation and business intelligence.

Business Analysis & Process Improvement
- Serve as the link between business stakeholders and technical solutions.
- Analyze processes and identify opportunities for digitalization and efficiency.
- Gather requirements, document processes, and support implementation.
- Challenge existing workflows and recommend improvements.
- Support users during testing, training, and system changes.
- Promote effective use of Microsoft technologies across the organization.

Integrations & Microsoft Ecosystem
- Support integrations between Dynamics 365, Business Central, Power BI, and other applications.
- Troubleshoot integration and data-flow issues with internal and external teams.
- Contribute to solutions usin

📌 IT Business Application Specialist (Lecce)
🏢 Grafton Recruitment
📍 Lecce