Are you someone with great customer service skills, looking to start or build your career in insurance? We are seeking a positive and team-oriented Administration Assistant to join our Broker Support team.
About the role:
Reporting to the Team Manager - Broker Support, you’ll provide essential administrative support to our Underwriting teams and help ensure smooth operations for our brokers. This is a fantastic opportunity to develop your skills in a busy, high-volume environment and contribute to a collaborative team.
Why Join Us?
This is an opportunity grow your career in a supportive team that values reliability, teamwork, and connection. You’ll have the chance to build your skills, work with experienced professionals, and contribute to a business that’s redefining insurance and a culture that celebrates your achievements.
If you’re ready to start or build your career in insurance and thrive in a dynamic, innovative culture, we want to hear from you.
Responsibilities Include:
Sending out renewal invitations and non-express renewals to brokers
Processing new policies and renewals in the underwriting system, including preparation of Certificates of Currency and managing related documents
Following up on outstanding and upcoming renewals and new business
Maintaining broker information and managing logins to our online system
Answering phone calls and take messages
General administration and office duties as required
About You:
Professional and positive “can-do” attitude
Ability to work effectively both autonomously and in a team
Excellent customer service skills, both written and verbal
Excellent attention to detail and organisation skills
Strong IT skills, including proficiency with Microsoft Office
Strong sense of accountability
Experience in a busy, high-volume environment
Administration and customer experience highly regarded
Why you'll love working
Our ‘Excellence Program’ encourages and rewards a culture of high-performing individuals and t
📌 Administration Assistant (Bari)
🏢 Pineland
📍 Bari