At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.

About the role:
In this role you will support our self-employed field sales teams in Italy, ensuring a best-in-class support system for our growing sales teams. You’ll be responsible for supporting Consultants through the sales cycle from first customer interaction to a customer doing their first transaction with us, allowing the sales team to focus on selling. You’ll be the go-between for the self-employed channel in the business providing insights, feedback and support to ensure the Consultants have everything they need to meet our sales goals.

Whatyou'll do:
- Provide high-volume phone-based support to self-employed Sales Consultants in the full sales cycle,



answering queries and completing administrative tasks to enable customers to join myPOS
- Prepare and review contracts for signing and manage communications related to the sale
- Generate reports and presentations of sales funnels for the Consultant’s and wider business
- Resolve any issues impacting a Consultant’s ability to onboard a customer
- Track orders and investigate shipping delays for customers waiting on products
- Identify where improvement is needed in sales practices and make suggestions for improvements
- Act as the link between the Consultants and the business to ensure products, practices and processes are sales-ready

This role is perfect for you if youare:
- Excellent written and verbal communication skills in Italian and English
- Exemplary customer service and conflict resolution skills
- High attention to detail and ability to solve problems independently and resolutely
- Impeccable organisation skills to manage mu

📌 Consultant Operations Specialist (Roma)
🏢 Mypos
📍 Roma