Identis is a global leader in the design, development, and production of advanced technological systems for financial card and secure government ID card personalization.
Through innovative hardware, software, and service solutions, we support banking institutions, government organizations, and businesses worldwide, ensuring high standards of quality, reliability, security, and precision.
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About the Role
Identis/Matica is seeking a motivated and detail-oriented Product Operations Specialist to support the Product Management team in the execution and maintenance of product-related processes across hardware, consumables, spare parts, laminates, and customized customer solutions.
This is an excellent opportunity for an early-career professional who enjoys working at the intersection of product management, operations, technical support, and commercial activities. The role will play a key part in maintaining product data integrity,



supporting quoting activities, coordinating custom product requests, and ensuring efficient execution of product lifecycle processes within SAP and related systems.
Key Responsibilities
Coordinate the end-to-end hologram/laminate generation process for customer-specific projects.
Support the creation and management of custom activation labels.
Coordinate the development and manufacture of custom embossing character sets, particularly for metal plate embosser projects.
Support passport printer quotation activities and product configuration requirements.
Create and maintain ribbon part numbers and identification tags.
Support ribbon encoding activities and related code management.
Maintain spare parts pricing information and support updates of Recommended Spare Parts Lists (RSPL).
Collaborate with Technical Support, R&D;, and TCC teams to ensure spare parts information remains accurate and up to date.
Define

📌 Product Operations Specialist (Torino)
🏢 Identis
📍 Torino