Department: Retail

Place of work: Via Tornabuoni, Florence

Job Type: Full-time

Report to: Store Manager

Job purpose: As Assistant Store Manager, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission with your team and customers.
You will assist the Store Manager in leading, developing, and directing the sales, operations, and security teams to meet or exceed sales targets, all while improving the overall store experience.
You ensure exceptional client experience by actively engaging on the sales floor and leading by example, always prioritizing the client.
You are an empowering and inspiring leader who motivates the team to reach business objectives, ensuring that each team member's skills are optimized and cultivated.
You are responsible for managing all operational activities in your Store, making sure company policies and procedures are proactively enforced, and ensuring adherence to corporate standards and guidelines.

Key Responsibilities:





Driving the Business
• Assist the Store Manager in developing business strategies to exceed financial targets and enhance sales performance, contributing to the overall success of the store.
• Guide the Store team in creating actionable plans to exceed their KPI targets, focusing on cross-selling and up-selling across product categories.
• Keep up-to-date with market trends and competitor activities, and share relevant insights with other departments.
• Act as a brand ambassador by representing the company in the local market through activities and key events, while also ensuring a professional approach and exceptional service to clients on the sales floor.
• Enhance product knowledge on the sales floor and collaborate with relevant teams to address training needs for product information and new launches.

Team Management
• Be a key motivator for the team, encouraging team working through clear comm

📌 Assistant Store Manager (Firenze)
🏢 OFFICINA PROFUMO - FARMACEUTICA DI SANTA MARIA NOVELLA
📍 Firenze