Collegio alla Querce, Auberge Collection is a hilltop Italian retreat - once a cherished educational institution - and the only hotel in the city of Florence that provides sweeping vistas of both Florence’s historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel’s gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef’s Table at its heart, mischievous Bar Bertelli, housed in the former principal’s office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence’s multifaceted Renaissance spirit.

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Auberge Collection on Instagram and Facebook @CollegioAuberge and #AlwaysAuberge

Job Description

Elevate the art of hospitality as a Guest Relations Intern, where your interpersonal prowess weaves together the seamless tapestry of a welcoming environment.

Please note that this is not an exhaustive list of everything that needs to be done Within the Auberge family, our people always find new ways to look after the business, their guests, and their team members. Within this, the key responsibilities for this position are:

As a Guest Relations Intern, you will support the Guest Relations team in delivering exceptional guest experiences and ensuring the highest standards of hospitality throughout the guest journey.

Main responsibilities include:
- Assisting in welcoming guests and providing personalized service throughout their stay.
- Supporting the management of guest requests, preferences, and speci

📌 Guest Relations Internship (Firenze)
🏢 Auberge Collection
📍 Firenze