Overview:
Who are we?
At aparto, we're more than just student accommodation, we're a community that acts as a home-away-from-home for students across the UK, Ireland, Italy, and Spain. We understand that university life is a significant transition for many, often marking the first time they've lived away from their families. That's why we strive to make aparto not just a place to stay, but a vibrant, supportive environment where students can make lifelong friends, discover new possibilities, and have experiences that will shape their futures.
Responsibilities:
Role Profile
Based in Bologna to oversee the opening of our fifth aparto Student Housing residence, aparto Bologna San Vitale, the General Manager plays a pivotal role in ensuring the successful launch and long-term performance of the property.
You will lead the Operations Team (Front Desk, Housekeeping and Maintenance), ensuring the building is consistently maintained to an exceptional standard.
You will collaborate closely with the Facilities Team to ensure full compliance with Health & Safety and Fire Safety requirements, following all daily, weekly, and monthly procedures.
As General Manager, you will lead regular meetings and provide structured reporting across key business areas, including finance, sales, commercial performance, operations, and quality working in close collaboration with the central offices for coordination while retaining a key leadership role and ultimate accountability. You will also be responsible for completing the administrative tasks required under current Italian hospitality regulations.
You will manage and coordinate all property teams essential to delivering a first-class resident experience — including maintenance, cleaning, front desk, and security — through a mix of directly employed staff and external contractors. Collaboration with other General Managers and cross-functional teams across the aparto portfolio will also be a key part of your role.
Main Duties and Resp
📌 General Manager (Milano)
🏢 Hines
📍 Milano