Join Us:
At Vodafone, we’re not just shaping the future of connectivity for our customers - we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do:
The VST Fraud & Investigation Manager is responsible for managing Internal Investigations in VST and driving the implementation of Vodafone’s Fraud Management Strategy. The role focuses on conducting internal investigations related to VST businesses and employees, as well as acting as the main Speak Up single point of contact for local stakeholders, in line with the Internal Investigations Policy and Standard. Additionally, the role holder will be primarily responsible for identifying, evaluating, and mitigating fraud risks within business processes, products, and services,
in alignment with the Fraud Management Framework and Vodafone Fraud Policy.
Act as the main Fraud and Investigations expert in VST and support local stakeholders through the following responsibilities:
Investigations
- Act as Security and Forensic expert, collecting, securing, and preserving evidence related to internal investigation cases.
- Carry out and lead investigations as required by the Group Senior Investigation Manager.
- Advise the Group Senior Investigation Manager on the steps necessary to investigate cases of alleged wrongdoing.
- Prepare and maintain detailed and accurate reports, records, and KPIs for all investigations performed.
- Ensure all Speak Ups received locally are escalated to the Group Speak Up Committee.
- Provide advice and consultancy on investigations, as required.
Fraud
- Fraud Risk Assessments (FRAs):
- Conduct FRAs within VST as required by the Group Senior Fraud Manager for Group Enti
📌 Vf-ja) Fraud (Milano)
🏢 Vodafone
📍 Milano
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