The Technology & Innovation team of Grafton, global brand brand in charge of Professional Recruitment, is looking for an IT Business Applications Specialist focus on Microsoft Dynamics 365.
Key Responsibilities
Microsoft Dynamics 365 & Business Central
Administer, configure, maintain, and continuously improve Dynamics 365 and Business Central.
Translate business requirements into effective system solutions.
Identify opportunities for process automation and optimization.
Manage system changes, integrations, testing, releases, and support.
Resolve issues, perform root-cause analysis, and coordinate with external partners.
Maintain documentation, configurations, and governance standards.
Ensure data quality, user access control, and system reliability.
Business Intelligence & Reporting
Own and manage the Microsoft BI and reporting environment.
Develop and maintain dashboards, reports, and data models using Power BI.
Translate business reporting needs into meaningful insights.
Ensure data accuracy, consistency, and availability.




Identify opportunities to improve reporting automation and business intelligence.
Business Analysis & Process Improvement
Serve as the link between business stakeholders and technical solutions.
Analyze processes and identify opportunities for digitalization and efficiency.
Gather requirements, document processes, and support implementation.
Challenge existing workflows and recommend improvements.
Support users during testing, training, and system changes.
Promote effective use of Microsoft technologies across the organization.
Integrations & Microsoft Ecosystem
Support integrations between Dynamics 365, Business Central, Power BI, and other applications.
Troubleshoot integration and data-flow issues with internal and external teams.
Contribute to solutions using Power Platform, Power Automate, and Power Apps.
Maintain a holistic view of system interactions across the Microsoft environment.
Projects & Continuous Improvement
Participate in or lea

📌 IT Business Application Specialist (Cremona)
🏢 Grafton Recruitment
📍 Cremona