Overview - Manager Beauty salon The Salon and Retail Store Manager leads, monitors, and analyzes the daily operations of the SPA establishment under their care and is fully accountable for the store's performance and profitability. The Salon Store Manager cultivates a quality team and sustains a healthy, positive team environment that ensures service operations are delivered smoothly.
Responsibilities and Duties Lead the salon staff team in providing excellent services and maximizing salon profit
Achieving Sales and Gross Margin targets on a daily, weekly, monthly and annual basis
Manage day-to-day operations of the salon including opening and closing procedures, staff behavior and customer intake procedures
Train salon staff in both product and sales
Monitor and enforce skills/procedures, policy and health regulations
Schedule staff to ensure adequate coverage for the salon's needs
Set individual team member goals and objectives. Monitor staff performance and provide guidance for growth
Resolve customer complaints and provide solutions to staff disputes

📌 Retail Manager (Modena)
🏢 Altro
📍 Modena