Key Account Manager, Closures EMEA
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Aptar is seeking a Key Account Manager for Closures EMEA. This role is esponsible for managing and growing a base of existing key accounts, along with activating new potential prospects within the region to meet revenue and profitability growth targets, developing new business through creating and applying strategies consistent with the overall segment strategy.
As a Key Account Manager, you will:
Manage customer relationship through:
developing strong and lasting relationships with portfolio of key accounts
ensuring regular monitoring of customer needs and issues
ensuring high level of customer satisfaction and loyalty
contributing to the growth of the turnover and profitability of the managed accounts
preparing and negotiating commercial proposals, contracts and renewals
promoting innovations
visiting customers regularly in order to maintain a close relationship
Ensure internal coordination by:
collaborating with the operational, marketing,



finance and customer service teams to ensure optimal execution of customer commitments
coordinating resolution of problems raised by customers
carrying out S&OP; with Aptar sites with the monitoring of customer forecasts
Manage performance by:
monitoring and analyzing the turnover and profitability on the perimeter by site, project and product
producing regular reports on the portfolio's activity
setting up targeted action plans to improve margins.
Education
Minimum Bachelor's degree
Minimum five years of similar experience
Required Skills
Excellent communication and negotiation skills
Mastery of sales techniques and customer relations
Monitoring and reporting of sales performance
Ability to develop a network of decision-makers
Project management and cross-functional coordinationMastery of digital tools: Power BI, C4C and SAP
Professional English (read, spoken and written)
Who We Are
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📌 Key Account Manager Closures (Italia)
🏢 Industria dell'imballaggio
📍 Italia