Operational Key Account Management (OKAM)

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. Hybrid

Function: Operational Key Account Management

We are looking for an experienced and motivated Logistics Operations Professional to join our dynamic OKAM Team in Turin or Milan.

This role is essential for ensuring smooth, efficient, and reliable logistics operations across Europe,



with a strong focus on the fashion and luxury sectors.

The successful candidate will become a pivotal part of the Operational Key Account Management (KAM) team, working collaboratively to deliver tailored logistics solutions that meet the unique demands of our customers within the fashion and luxury industries. This position offers an exciting opportunity to develop expertise in high-value, time-sensitive goods and contribute significantly to the growth and success of CEVA's European logistics operations.

Manage the agreed business scope between CEVA and customer operationally across the CEVA products Air, Ocean and/or Ground & Rail.

Support strategic reviews of account strategy, account/business plan and development to help and provide better operational execution.

Manage operational customers KPI’s and ensure smooth operations and efficient processes and engagement with key stakeholders where service failures are

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