- Work Model: On-site (Lisbon office, Portugal)
- Availability: Immediate onboarding
- Schedule: Full-time (40 hours/week), rotating 8-hour shifts available 24/7

Position Overview Ready for a career shift in Portugal? Our Lisbon branch is expanding its multicultural team with Italian-speaking customer support agents. In this position, you will act as the first point of contact for Italian-speaking clients, answering inquiries across phone, email, and live messaging channels. We want resourceful problem solvers who thrive in a fast-paced, highly collaborative office setting.

Core Responsibilities

- Customer Interaction: Address incoming phone calls, emails, and live chat requests from Italian-speaking users in a courteous, professional manner.
- Issue Resolution: Evaluate customer concerns, isolate root causes, and provide accurate, tailored answers.
- Information Recording: Maintain detailed records of client conversations, ticket statuses, and resolutions inside our CRM database.
- Target Achievement: Meticulously hit target operational metrics, including CSAT, FCR, and AHT benchmarks.
- Continuous Learning: Engage in routine training programs to remain current on software features, company policies, and operational processes.

Candidate Requirements

- Language Skills: Full fluency or C1/C2 proficiency in Italian (written and spoken), plus at least B2 English skills for internal team coordination and system use.
- Availability: Complete flexibility to work inside a 24/7 rotating roster.
- Work Location: Ability to work on-site at our Lisbon headquarters.
- Work Authorization: EU/EEA citizenship, a valid EU passport, or an active Portuguese work visa.
- Core Competencies: Strong communication habits, active listening skills, emotional resilience, and a constructive approach to complex problem-solving.

Remuneration Packages

- Option A: Local Offer (For Lisbon Residents)

- Gross Monthly Base: €1,262.33 (spread over 12 months)
- Housing: Candidate-arranged living space
- Best Suited For: Local residents or individuals arranging their own housing in Lisbon

- Option B: Relocation Offer (For Candidates Moving to Lisbon)

- Gross Monthly Base: €1,059.00 (spread over 12 months)
- Housing Included: Private room inside a shared company apartment, with basic utility bills fully covered
- Travel Assistance: Inbound flight reimbursement following trial period completion, plus airport pickup service
- Best Suited For: Applicants relocating to Lisbon from abroad

Perks & Benefits

- Professional Growth: Structured pathways toward team leadership, quality assurance, or corporate training positions.
- Paid Training: Fully funded, comprehensive onboarding instruction.
- Workplace Environment: Inclusive corporate culture offering team outings, sports clubs, and vibrant social events.
- Health Support: Free private health coverage after six months, alongside confidential psychological support services.
- Local Advantages: Enjoy Lisbon's reliable sunshine, coastal lifestyle, historical sites, and active local culture.

How to Apply Submit your updated CV in English or Italian. Qualified candidates will be contacted swiftly by our talent acquisition team for an introductory phone screen.

Position: German-Speaking Business Development Representative

- Location: On-site (Krakow, Poland)
- Workplace Model: Hybrid (3 days in-office, 2 days remote)

Overview Are you a strategic thinker with polished communication skills built for high-level business relationships? Our award-winning consultancy is hiring a goal-oriented, German-speaking Business Development Representative in Krakow, Poland. Acting as a trusted consultant for world-class technology brands, you will guide corporate clients through multi-layered digital transformation projects and support their operational expansion.

Core Responsibilities: Strategic Consultation & Growth

- Executive Relationship Management: Cultivate and expand strategic, long-term partnerships with enterprise leaders and business owners.
- Revenue Generation: Apply deep product knowledge to navigate complex sales negotiations, overcome client challenges, and exceed target revenue goals.
- Pipeline Optimization: Target high-potential accounts and lead structured, professional sales cycles for international IT brands.
- Market Analysis:



Track emerging trends across cloud services and digital marketing to offer data-backed strategic guidance.
- Cross-Functional Alignment: Partner directly with Sales Leadership to align daily outreach with key organizational objectives.

Requirements

- Language Skills: Fluent command of German (B2+/C1 level) alongside functional business English (B2 level) for global collaboration.
- Professional Background: Minimum of one year in a sales-focused role with proven success in lead generation, client management, or closing deals.
- Technical Aptitude: Strong foundational understanding of cloud environments and a genuine enthusiasm for digital technologies.
- Core Strengths: Persistent, self-motivated work ethic with the capability to resolve complex client issues independently.
- Location: Currently based in Krakow or fully willing to relocate to this prominent European tech hub.

Compensation & Perks

- Financial Benefits: Competitive base pay, performance-driven bonuses, and a corporate-sponsored retirement plan (PPK).
- Health & Wellness: Comprehensive medical, dental, and vision coverage via Luxmed, plus a Multisport card.
- Work-Life Balance: Flexible working hours, a reliable hybrid work setup, and extra paid leave beyond standard legal allocations.
- Career Growth: Financed advanced language courses and recognized sales certification tracks to accelerate your career.
- Additional Benefits: Full access to the MyBenefit perks portal and an attractive employee referral scheme.

Relocation Support

- Relocation Premio: A 2,000 PLN sign-on grant to cover initial moving costs.
- Legal Support: Direct visa and work permit sponsorship managed entirely by our internal legal team.

How to Apply Ready to take your tech sales career to the next level in Krakow? Click "Apply Now" to send over your English CV!

Customer Advisor

- Work Location: Ghent, Belgium
- Work Setup: Hybrid (4 days on-site / 1 day remote)
- Industry Sector: Commercial Transport & Heavy Vehicle Manufacturing

Position Summary A leading international manufacturer of heavy machinery and commercial transport solutions is hiring an enthusiastic Customer Advisor for its Ghent site in Belgium. Your core objective will be minimizing vehicle downtime and ensuring international supply chains operate without interruption. Functioning as the key link between corporate clients and engineering experts, you will deliver technical guidance, diagnostic support, and customized operational solutions to fleet directors and authorized service facilities across the globe.

Core Responsibilities

- Client Advisory: Address high-priority phone calls and digital requests while adhering to strict safety and quality protocols.
- Analytical Diagnostics: Investigate complex operational bottlenecks to build fast, data-informed solutions for business accounts.
- Cross-Departmental Collaboration: Work alongside Sales, Logistics, and Engineering teams to reduce turnaround times and keep enterprise records accurate.
- Hybrid Work Model: Enjoy a balanced weekly arrangement featuring four days on-site at our modern Ghent location and one day working from home.
- Fully Paid Onboarding: Undertake an intensive corporate training program starting on day one. Mechanical background is not required; full technical training is provided.

Candidate Requirements

- Language Abilities: Complete fluency in both German and Dutch (written and spoken), with the ability to switch between both seamlessly in corporate settings. Professional command of English (minimum B2 level) for system use, documentation, and global teamwork.
- Professional Attributes: Demonstrated composure under pressure, maintaining a calm, solution-oriented approach during urgent client discussions.
- Digital Literacy: Tech-savvy with strong experience navigating enterprise software platforms and managing multiple digital tools simultaneously.
- Shift Flexibility:



Complete readiness to work within a 24/7 rotating shift structure to provide uninterrupted global fleet assistance.

Compensation & Perks

- Financial & Health Coverage: Highly competitive base salary reflecting your dual German and Dutch language skills, plus comprehensive private health and life coverage starting day one.
- Predictable Scheduling: Roster schedules are published well in advance to help you balance work and personal commitments.
- Relocation Support: 30 days of free, fully furnished temporary housing in Ghent to ensure a smooth transition while securing a permanent home.
- Career Growth: Transparent internal promotion channels designed to fast-track your move into technical specialist, trainer, or global management roles.

How to Apply Submit your updated resume in English to start your application. Selected candidates will be contacted directly by our talent acquisition team.

Sales Development Representative (SDR)

Founded in 2011, our mission is to empower e-commerce merchants of all sizes with advanced site search and product discovery tools. Our technology drives higher conversion rates, builds customer loyalty, and boosts revenue for online retailers worldwide. We foster a vibrant, supportive, and people-first culture. Driven by a global team operating across multiple regions, we communicate with clients in their fluent languages, prioritizing innovation, skill growth, and high-impact software solutions. We are currently seeking an ambitious, goal-oriented Sales Development Representative (SDR) to accelerate our expansion across French-speaking markets.

Role Overview & Responsibilities As an SDR, you will drive pipeline growth by identifying prospective accounts and generating high-quality leads in French-speaking territories through proactive outreach.

- Outbound Prospecting: Perform 60 to 70 cold calls daily to key decision-makers at target e-commerce companies.
- Lead Generation: Research and target SMB and mid-market accounts across French-speaking regions.
- Discovery & Qualification: Identify operational pain points, demonstrate value, qualify leads, and schedule initial meetings for Account Executives.
- Multichannel Outreach: Execute multi-step outreach sequences using phone calls, tailored emails, and personalized LinkedIn messages.

Candidate Profile & Requirements

- Sales Experience: Background in high-volume, phone-based outbound B2B sales and cold calling with a history of hitting daily activity targets and monthly meeting quotas.
- Skill Set: Resilient, strong active listener, confident handling objections, and articulate over the phone.
- Tools: Practical experience with CRM and sales automation tools like Salesforce or HubSpot.
- Nice to Have: Background in SaaS, e-commerce, martech, search technology, or fast-paced tech environments.
- Languages: Fluent command of French to connect with decision-makers, combined with fluent English or Spanish for internal team collaboration.

Work Model & Schedule

- Location: 100% On-Site in Madrid. Note: No relocation support or financial assistance is provided; candidates must already be based in Madrid or relocate independently.
- Hours: Monday–Thursday: 09:00 to 18:00 | Friday: 09:00 to 15:00.
- Onboarding: A comprehensive 4-week training program during your first month covering product features, sales messaging, and tools.

Compensation & Incentives

- Base Pay: €30,000 gross annual base salary.
- Uncapped Monthly OTE Commission: €600 baseline commission with escalating performance multipliers:

- 80% Target: 1.3x multiplier
- 100% Target: 2.0x multiplier (€1,200 commission)
- 150% Target: 3.0x multiplier (€1,800 commission)

- Quarterly Bonus: Exceeding an average of 150% quota attainment across a quarter retroactively applies the 3.0x multiplier to all three months.
- Career Growth: Direct performance-based progression paths toward an Account Executive role.

Perks & Benefits

- Contract: Permanent contract (Contrato Indefinido) starting on day one.
- Schedule: Early Friday finishes at 15:00.
- Paid Time Off: 22 business days of annual leave, plus fully paid company closure between December 24 and December 31.
- Office Setup: Modern workplace featuring ping-pong, foosball, arcade machines, and relaxed lounge areas.
- Social Benefits: Free snacks and fresh fruit, monthly team lunches, regular social events, and flexible benefit options.

📌 Experience Abroad: Italian Speaking Customer Support Representative in Lisbon! (Campania)
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📍 Campania