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Leonardo is an international industrial group and one of the world's leading companies in the Aerospace, Defence, and Security sectors, delivering multi-domain technological capabilities in the fields of Helicopters, Aircraft, Aerostructures, Electronics, Cyber Security, and Space. With more than 60,000 employees worldwide, the company has a strong industrial presence in Italy, the United Kingdom, Poland, and the United States, and operates in 150 countries through subsidiaries, joint ventures, and equity investments. A key player in major strategic programs at the global level, Leonardo is a technology and industrial partner to governments, defence administrations, institutions, and businesses.

MISSION

Ensure efficient management of network orders by monitoring order flow, coordinating cross-functional activities and maintaining alignment between Customer Orders Management, MSM, MRP, Network Nodes and Supply Chain functions, guaranteeing on-time execution and customer satisfaction.

KEY ACTIVITIES

Manage network orders from creation to closure, ensuring completeness and accuracy of data.

Monitor order progress across operational systems and network platforms.

Coordinate activities related to Customer Orders Management and service provisioning.

Interface with MSM and MRP processes to ensure consistency between demand, planning and execution.

Support network nodes in the execution of operational requests and order fulfillment activities.

Identify and manage order exceptions, delays, bottlenecks and escalation scenarios.

Ensure data consistency across order management and planning systems.

Provide visibility on order status, priorities, risks and recovery actions.

Coordinate with MSM,



Logistics and Quality functions when material availability impacts order execution.

Support prioritization activities in case of resource or network constraints.

Monitor service levels and operational KPIs related to order execution.

Contribute to continuous improvement initiatives of order management and network processes.

MAIN INTERFACES

Customer Orders Management

MSM (Material & Service Management)

MRP / Planning Functions

Network Nodes

Supply Chain

Procurement

Logistics & Warehouse

Service Delivery

Operations & Engineering

Customer Support Functions

MAIN RESPONSIBILITIES

Ensure end-to-end management of assigned network orders.

Maintain alignment between customer requirements and operational execution.

Perform operational follow-up of orders and related activities.

Manage escalations and support timely issue resolution.

Coordinate stakeholders involved in the order fulfillment process.

Monitor execution performance and compliance with delivery targets.

Maintain accurate and reliable information within operational systems.

Provide reporting and visibility on workload, backlog and critical orders.

Support process optimization and operational excellence initiatives.

QUALIFICATIONS & EXPERIENCE

Qualifications Bachelor's Degree in Engineering, Telecommunications, Supply Chain or equivalent.

Experience 2-5 years experience in Operations, Service Delivery, Order Management, Network Operations or Supply Chain environments.





SOFT SKILLS / COMPETENCIES

Strong coordination and stakeholder management

Problem solving and analytical mindset

Customer-oriented approach

Planning and prioritization capability

Attention to detail and data accuracy

Ability to work under pressure and tight deadlines

Effective communication skills

Cross-functional collaboration

ADDITIONAL REQUIREMENTS

Availability for occasional travel.

Flexibility in managing operational priorities and urgent requests.

Familiarity with ERP, Order Management and Planning system

WHAT WE OFFER

Engagement, recognition of skills, and a strong focus on people's well-being and safety are the cornerstones of our corporate culture. Every day, we are committed to fostering an inclusive and stimulating work environment by actively promoting the principles of inclusion, equity, and diversity enhancement. Our reference collective labor agreement is the National Collective Labor Agreement (CCNL) for the Private Metalworking Industry and Plant Installation Sector. xkiyazw

Working arrangement: Hybrid

Employment category: White-collar employee

Contract type: Temporary contract (6 months) hired through a temporary employment agency

13th-month salary

Performance premio linked to business results

Welfare vouchers worth €250 per year

Ongoing training and professional development opportunities, including both technical and soft skills

Well-being: We place the economic, physical, social, and psychological well-being of our people first, offering a variety of solutions tailored to their needs.

The company reserves the right to assess the appropriate employment level and compensation package based on objective criteria emerging during the selection process and in line with the seniority of the se

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