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Case Manager Full Time

Umbria, Philadelphia, PA, US Salary Range: $19.25 To $21.00 Hourly To empower individuals withbehavioral health conditions, substance use disorders, and/or developmental disabilities to achieve the lives of their choosing in the community. Helptodevelopandimplement treatment plan goals and targets for Membersin collaboration with the multi-disciplinary team.Participatein crisis management, programactivities,andprovidedirectoversightfor all members.TheCMworks closely withmemberson goalattainmentandsupportsmembers as they transition into less structured living arrangements. Collaborate with admissions to support the admission and acclimation of new Members into the program setting.

Complete Incident

Reports in accordance with processes outlined by the Managed Care Organization (MCO), State and Project Transition/ PCS Mental Health Policy and Process. Complete weekly individual Case Management sessions with Members and document in DAP format. Support with transporting Members to appointments per the directive of the Program Director.

Participate in phone coaching/ crisis management process, which includes (but is not limited to): Orienting Member and family to phone coaching process. Carry and respond to coaching phone calls on days assigned, including being available to go onsite for emergencies during hours when there is no or minimal staff coverage.



Following incident reporting and documentation process for all on-call emergencies.

Support

Members with links to services within the community. Complete family contacts for assigned Members per requirements. Daily oversight and coaching of daily living activities. Support with meal planning, menu development, food shopping and meal preparation.

Support with navigation of public transportation services. Complete continuing educational requirements as aligned with regulatory compliance. Attend individual supervision sessions and program meetings as scheduled by direct supervisor.

Other duties as assigned by the Program Director Always demonstrate compassion and concern when supporting a Member through embracing Project Transition/ PCS Mental Health’s Mission and Core Values.

Approach

Member engagement from a non-judgmental stance understanding that a Member’s behavior is driven by experience, which may include trauma. Seek appropriate support, consultation with Clinician or Psychiatrist(if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively.



Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support.

Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization. An essential function of this role involves the application of physical restraint techniques in emergency situations to prevent immediate harm to the Members or others, requiring specific training in crisis de-escalation and proper restraint methods, along with detailed incident reporting as per facility policy and regulatory guidelines. For all Full-Time Employees our agevolazioni package includes: Health Insurance available within 60 days of hire High School Diploma with 3years' experience in the Mental Health, Behavioral Health or Drug and Alcohol field or Associates degree with 2 or more years' experience in the Mental Health, Behavioral Health or Drug and Alcohol Field or High School Diploma/Associates degree and 1 year experience at Project Transition/ PCS Mental Health.

Must possess a valid, non-commercial driver's license with a clean driving record and have the ability to operate company vehicles in accordance with safety regulations Excellent communication, interpersonal, organizational, and time management skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #

📌 Case Manager - Community (Umbria)
🏢 Y.A.P.A. Apartment Living Program
📍 Umbria