Requirements

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Solid knowledge of Customer Operations processes within the energy & utilities sector

Strong analytical and problem-solving skills

Understanding of the business context and ARERA-regulated framework

Ability to synthesize complex information for different stakeholders

Proficiency in MS Office (Excel, Access, PowerPoint)

English as an additional skill

Growth- and innovation-oriented mindset

SQL or other programming languages are a plus

Core Competencies
Demonstrates strong analytical and problem-solving capabilities within Customer Operations processes in the energy and utilities sector, with a focus on data consistency and effective collaboration. Proficient in managing billing data and understanding ARERA-regulated frameworks to drive continuous improvement and innovation.

Highest-signal resume keywords

Customer Operations Processes

Analytical Skills

Problem-Solving Skills

MS Office Proficiency

ARERA-Regulated Framework





Hard Skills

Data Management

Billing Data Monitoring

SQL

Data Analysis

Tariff Charge Allocation

Soft Skills

Growth-Oriented Mindset

Effective Collaboration

Information Synthesis

Industry Keywords

Energy Sector

Utilities Sector

Digitalization

Performance Management

Corporate Information Systems

Tools & Technologies

MS Excel

MS Access

MS PowerPoint

Manage discrepancies between inbound and outbound cycles by aligning supply points, volumes, and amounts

Drive xysqume corrective actions using an analytical, data-driven approach

Monitor and update billing data, commercial master data, and RCU

Oversee correct allocation of tariff charges to the billing system

Identify and manage high-consumption gas delivery points outside the TIF scope

Verify data consistency requested by other departments across corporate information systems

Contribute to continuous improvement, digitaliza

📌 Settlement & Reporting Specialist (Milano)
🏢 Jobtailor
📍 Milano