- Own marketplace strategy and management across third-party marketplaces and DTC channels
- Manage marketplace partner relationships and define merchandising, marketing campaign and operational strategies
- Lead launches of new platforms and markets from business-plan development through integration and go-live
- Drive business development for new opportunity areas, initiatives, platforms and partners
- Monitor channel performance using sales, conversion, traffic, pricing, promotions and stock-availability KPIs
- Manage budgeting and forecasting with regions and client stakeholders
- Collaborate with marketing, CRM, customer service, logistics and technology teams across the omnichannel customer journey
- Contribute to channel development plans, marketplace expansion and international rollouts
- Support catalogue, pricing, promotional and content optimisation across digital channels
- Apply advanced analytics, data science techniques, data-driven tools and AI-enabled solutions to operational and strategic decisions
- Prepare analyses,
presentations and insights for clients and internal stakeholders
Requirements
- 3–5 years of experience in marketplace management, e-commerce or channel management roles
- Proven experience managing international marketplace platforms such as Amazon, Zalando, Farfetch or similar
- Experience managing marketplace partner relationships
- Solid understanding of digital commerce dynamics and key e-commerce performance metrics
- Ability to manage multiple activities and priorities in parallel
- Strong organisational skills and attention to detail
- Strong analytical and data science mindset
- Confidence in data crunching and statistical analysis
- Ability to extract actionable insights from complex datasets
- Experience with budgeting, forecasting and performance reporting
- Strong interest in digital commerce, omnichannel models and applying artificial intelligence to business
- Excellent communication skills in both Italian and English
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