Kuoni Tumlare in Rome seeks a Customer Service Team Leader fluent in Japanese, English and Italian to supervise a team of agents and ensure high-quality service in an international travel environment.
The role supports the Customer Service Manager, coordinates with internal departments and suppliers, and acts as escalation point for complex inquiries, aiming to improve efficiency and customer satisfaction.
📌 Multilingual Customer Service Team Lead (Italia)
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📍 Italia
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