- Perform KYC and AML checks in the activation flow
- Manage client activation processes
- Manage account closures
- Support customer reporting
- Support internal stakeholders' queries
- Support billing calculations
- Manage client cash inflows and outflows day to day
- Support regulatory reporting for the Bank of Italy, Consob, and Agenzia delle Entrate
- Support taxation for Italian customers
- Manage asset transfer processes
- Verify and maintain data quality in systems
- Produce reports and metrics

Requirements
- Italian, written and spoken (starting with B2 level)
- English, written and spoken (starting with B2 level)
- Solid Microsoft Office Excel skills
- 1 year of experience in relevant roles
- Excellent analytical and problem-solving skills
- Proactivity and passion for improving status quo
- Use of SQL (nice to have)
- Previous experience in client operations management in banking or similar industries (nice to have)
- Self-driven ability to work in an unstructured environment with minimal supervision (nice to have)




- CV must be uploaded in English

Core Competencies

Demonstrates expertise in KYC and AML processes, client activation management, and regulatory reporting for Italian financial institutions. Proficient in data quality maintenance and analytical reporting, with strong communication skills in both Italian and English.

Highest-signal resume keywords
- KYC And AML Checks
- Client Activation Management
- Regulatory Reporting
- Microsoft Office Excel
- Data Quality Maintenance

Hard Skills
- KYC
- AML
- Client Activation
- Regulatory Reporting
- Data Quality
- SQL
- Analytical Skills
- Problem-Solving
- Billing Calculations
- Asset Transfer

Soft Skills
- Proactivity
- Self-Driven
- Passion For Improvement

Industry Keywords
- Banking
- Client Operations Management
- Italian Financial Regulations
- Customer Reporting
- Taxation

📌 Operations Specialist (Milano)
🏢 Jobtailor
📍 Milano