pTata Consultancy Services (TCS) is seeking a distinguished strongSenior Teamcenter PLM Consultant /strong to lead our Application Management Services (AMS) operations for a key client in Turin, Italy. /ppbr / /ppThis is a senior, customer-facing leadership role for an expert in the PLM domain. You will be entrusted with ensuring the stability, performance, and continuous improvement of a critical Teamcenter environment. As the lead consultant, you will drive technical and functional solutions, manage high-priority incidents, and serve as the primary liaison between business stakeholders, technical teams, and vendors. This position requires a strategic leader dedicated to service excellence and operational discipline. /ppbr / /ppstrongKey Responsibilities: /strong /pullistrongLead AMS Operations: /strong Spearhead the end-to-end PLM/Teamcenter support operations, ensuring all incidents, service requests, and enhancements are managed within stringent SLA and priority expectations. /lilistrongDrive Incident Problem Management: /strong Take command of priority incident calls, escalations, and root cause analysis (RCA). Perform expert-level triage to assess impact and assign issues to the appropriate resolver groups. /lilistrongProvide Technical Functional Leadership: /strong Act as the primary solution advisor for business and technical requirements. Guide team members on complex Teamcenter functional areas and establish best practices for support quality. /lilistrongManage Stakeholder Communication: /strong Lead daily support calls, backlog reviews, and status communications. Collaborate seamlessly with customer stakeholders, PLM architects, Siemens/vendor teams, and internal technical groups to ensure swift issue resolution.



/lilistrongChampion Continuous Improvement: /strong Drive service enhancement by analyzing ticket trends, identifying automation opportunities, and reducing recurring issues. Prepare and maintain high-quality SOPs, knowledge articles, and operational reports. /li /ulpbr / /ppstrongQualifications and Requirements: /strong /pulli10+ years of extensive experience in PLM, with deep expertise in Siemens Teamcenter support and operations. /liliExpert-level knowledge of Teamcenter modules, including Structure Manager, Workflow, Change Management, Access Manager, and Embedded Software Lifecycle Management. /liliProven ability to lead incident management, triage issues, analyze logs, and provide robust technical and functional solutions based on business requirements. /liliStrong command of ITIL processes (Incident, Problem, Change, SLA Management) and experience with ITSM tools like ServiceNow or JIRA. /liliExceptional skills in stakeholder management, customer engagement, and team leadership. /li /ulpbr / /ppstrongWhy Join TCS? /strong /ppThis role offers a unique opportunity to function as a strategic leader within a critical client engagement. At TCS, we empower our senior experts to drive meaningful outcomes, providing the resources of a global leader while fostering a culture of innovation and continuous improvement. /ppbr / /ppIf you are ready to take on this challenge, we want to hear from you. /ppbr / /ppBy applying to this job, you authorize the processing of the personal data contained in your CV pursuant to Legislative Decree 196/2003 and EU Regulation 2016/679 (GDPR) for personnel selection purposes. /ppbr / /ppFor more info on our Privacy Notice: uTCS iBegin /u /ppbr / /ppstrongApply today to shape the future with TCS! /strong /p

📌 Senior Teamcenter Plm Consultant (Roma)
🏢 Tata Consultancy Services
📍 Roma