The Administrative & Operations Coordinator supports a fast-moving team by managing data, communications, and outreach with precision and personality. This person works autonomously, owns their workload, and brings the energy every single day — flair, swag, and sharp organizational skills included. Strong communication, Microsoft Suite proficiency, and CRM adaptability are essential to succeeding in this role. Key Responsibilities Spreadsheet & Data Management - Autonomous data entry and spreadsheet management — no micromanaging required. - Collect, organize, and maintain accurate records with high attention to detail. - Keep data clean, structured, and accessible for the full team at all times. Email & Document Workflows - Handle high-volume email workflows — managing 4+ emails with attachments daily. - Extract and convert documents to PDF, organizing shared notes and files across OneDrive. - Keep shared drives current and clean so the team always knows where to find what they need. Tools & Technology - Full Microsoft Suite proficiency is non-negotiable (Word, Excel, Outlook, Teams, OneDrive). - CRM adaptability — you may not know every platform, but you learn fast and apply it well.





(Current CRM is Bonzo) - Comfortable picking up new tools and systems without slowing down. Outreach & Communication - Warm calling — not cold outreach. You understand the difference and build rapport fast. - Professional, confident phone presence with the ability to represent the team well on every call Skills, Knowledge and Expertise - Above average English communication skills — both written and verbal. - Warm, confident, and professional phone and in-person presence - Personality fit is critical: must be personable, self-driven, and naturally relationship-oriented. Flair and a bit of swag are part of the job. - Prior experience in administrative support, operations coordination, or a related field is a strong advantage. - Comfortable with CRM platforms and standard administrative tools. - Highly organized with strong follow-through and attention to detail. • Able to work independently, manage multiple tasks, and prioritize effectively. - Microsoft Suite proficiency required; experience with OneDrive and shared document systems is a plus.

📌 Realtor Relationship Manager (Bonzo)
🏢 NightOwl Consulting
📍 Bonzo