As a Front Office Agent at The Glamore Mlano Duomo you will deliver excellence within our guest experience with every interaction. Ensuring our guests have a truly memorable stay though the experience you and our team provide.

Primary Responsibilities Include

- Friendly and efficient check in and check out of the highest standard.
- Answering all guest enquiries.
- Providing information about the hotel and the local area to our guests.
- Supporting the rest of the Front of House team to provide an excellent welcome and departure experience for all of our guests and visitors.

Requirements The ideal candidate has a higher degree, preferably in Tourism, Hospitality Management or Business Administration. She/he has developed at least 3 years of experience as Front Office Agent in Five-Star Hotels.





What You Bring

- Very good command of English and Italian (spoken and written)
- General knowledge of hotel departments
- Warm, genuine and approachable character
- Previous face-to-face customer service experience
- The care to deliver truly memorable experiences for our guests
- Knowledge of Opera Cloud PMS will be considered a plus
- Able to work a flexible schedule, including weekends and holidays

Applicants must have eligibility to work in Italy.

What We Offer: fixed term or open-ended contract depending on the level of experience

📌 Receptionist front desk (Milano)
🏢 The Glamore Milano Duomo
📍 Milano