POSITION SUMMARYSlot Manager supervises and coordinates the activities of the Casino slot machine, Arcade and ShipShape gym equipment servicing function and the employees engaged in providing courteous and professional service to guests.Hiring Requirements:Previous supervisory experience of slot technicians in a casino environmentpreferred.Formal training in the repair and troubleshooting of a variety of electrical, mechanical and/or electronic equipment.Previous slot technician work experience in live casinos preferred.Proven ability to read safety rules, instructions in the use and maintenanceof tools and equipment, and methods and procedures in mechanicaldrawings.Proven customer service skills to interact appropriately with guests in aconsiderate, professional and positive manner by showing concern andlistening actively.Ability to communicate tactfully with guests,



department heads andshipboard employees to resolve problems and negotiate resolutions.Ability to stand for an extended period of time.Ability to count paper and coin currency quickly and accurately.Ability to perform basic math functions with regard to monetary units andcompute slot machine percentages.Ability to learn and utilize knowledge of policies and practices involved inthe human resources function. Ability to supervise an international team ofSlot Technicians in a positive and productive manner by motivating,developing and managing employees as they work. Ability to utilize andadminister the disciplinary action process through coaching and counselingto improve performance or recommend termination of employment.Working knowledge of computers, internet access, and the ability tonavigate within a variety software package such as Excel and Word.Completion of high school or basic education equivalency preferred.

📌 Slot Manager (Roma)
🏢 Royal Caribbean Group
📍 Roma