ppDescrizione dell’offerta di lavoro /p pFounded in 1985, Agrumaria is a nature-inspired family company specialized in ingredients for Nutrition and Beauty industries. With 40 years of experience, we have established ourselves as a reliable partner for customers worldwide, combining technical expertise with a strong focus on innovation. /p pOur approach is grounded in continuous investment in RD, enabling us to deliver high-quality products that meet the evolving needs of the global market. With a presence that spans across multiple continents, including a new facility in Egypt, we are committed to ensuring excellence in every aspect of our work. /p pVisit Life at Agrumaria Page to learn more about the company. /p pRole Overview: /p pWe are seeking a highly motivated Customer Service Specialist to join our team, which is dedicated to managing and strengthening relationships with national and international customers. The selected candidate will play a pivotal role in delivering an exceptional customer experience, providing comprehensive support throughout the sales and post-sales processes. /p pIn your role you will: /p ul liManage daily communications with customers, ensuring timely and effective support; /li liMonitor orders, from receipt to delivery, ensuring compliance with the agreed timing and conditions; /li liCoordinate with internal departments - logistics, commercial, production - to resolve any operational issues; /li liProvide proactive customer support, identifying solutions to improve satisfaction and loyalty; /li liSupport the sales team in developing growth strategies for the target markets; /li liRequest the necessary documentation for export - delivery notes, invoices, certifications - and manage any requests for customs assistance; /li liAnalyze customer feedbacks and identify areas for improvement in business processes.



/li /ul pThe ideal candidate has: /p ul liA Degree in Languages, Economics, or related fields; /li li1-2 years experience in similar roles, preferably in international contexts; /li liExcellent command of English (C1 European Level or higher). /li /ul pNice to have: /p ul liKnowledge of export practices and international trade regulations; /li liExcellent communication skills and customer orientation; /li liAptitude for problem solving and effective management of priorities; /li liGood knowledgeof the Office package and any ERP/CRM systems. /li /ul pLocation: Reggio Calabria /p pWorkplace Culture: /p pAgrumaria fosters a professional environment that values diversity, inclusion, and personal growth. We are committed to creating a workplace where every individual is respected and valued. This commitment is embedded in our hiring practices, company policies, and professional development opportunities. Joining Agrumaria means becoming part of a dynamic, multicultural team with a strategic role in a company expanding rapidly in international markets. /p pOur values guide everything we do. We prioritize Customer Centricity, delivering tailored, high‑quality solutions that exceed expectations. With a focus on Speed of Action, we respond quickly and efficiently to all needs, while committing to creating a Positive Impact through sustainable products that vantaggi the environment and society. Through Continuous Improvement, we embrace innovation and growth, constantly refining our work. As One Team, we collaborate with unity and shared purpose through Gentle Leadership that fosters an inclusive and supportive environment, ensuring empathy and kindness define our approach. These principles drive our journey toward excellence and meaningful impact. /p pKeywords: /p p#Agrumaria #JobOffer #CustomerServiceSpecialist #NowHiring #WorkWithUs #OpenToWork #CareerOpportunity /p /p #J-18808-Ljbffr

📌 Customer Service Specialist (Uri)
🏢 Agrumaria
📍 Uri