Field Account Manager – Restaurant Partnerships

Location: Tuscany, Italy

Industry: Food Delivery / Technology / Hospitality

Employment Type: Full-time

Work Arrangement: Hybrid – 3–4 days in the field, 1–2 days working from home

Compensation: €37,200–€51,000 including commission

Driving Licence: Full, clean manual driving licence required

About the Role

A leading global digital food delivery and marketplace organisation is seeking a Field Account Manager to develop and grow restaurant partnerships across Tuscany.

This is a commercially focused, field-based account management role combining B2B sales, relationship management, business development and partner growth. You will work directly with restaurant partners to improve their performance, increase orders and average order value, strengthen customer experience and maximise the value they generate through the platform.

The role offers a high level of autonomy, with most of the week spent visiting and supporting restaurant partners across the Tuscany region and the remainder working from home.

Key Responsibilities

- Develop and grow a portfolio of restaurant partnerships across Tuscany.
- Build strong, long-term relationships with restaurant owners and decision-makers.
- Identify commercial opportunities to increase orders, revenue and average order value.
- Provide tailored recommendations and solutions based on individual partner needs.
- Support new restaurant partners through onboarding and help them optimise their presence and performance.
- Act as a trusted commercial advisor, helping partners improve operational efficiency and profitability.
- Monitor partner performance and proactively identify opportunities for growth.
- Prioritise and support activated restaurants to accelerate order growth.
- Help partners improve customer experience and overall performance.




- Conduct regular face-to-face meetings and business reviews with restaurant partners.
- Collaborate with internal teams to resolve partner issues and deliver growth initiatives.
- Maintain strong knowledge of the local restaurant, hospitality and food delivery market.

Requirements

- Proven experience in B2B sales, field sales, account management or business development.
- Strong commercial and results-driven mindset.
- Excellent communication and presentation skills.
- Proven ability to build and maintain strong client relationships.
- Proactive, self-motivated approach with the ability to work independently.
- Strong organisational and time-management skills.
- Ability to manage multiple accounts, priorities and activities simultaneously.
- Customer-focused approach with strong problem-solving skills.
- Comfortable working in a fast-paced and changing environment.
- Passion for the restaurant, hospitality, food delivery or digital marketplace industry.
- Full, clean manual driving licence suitable for field-based work across the assigned territory.

Key Skills

Field Account Management | Account Management | B2B Sales | Field Sales | Business Development | Restaurant Partnerships | Restaurant Sales | Hospitality | Food Delivery | Partner Management | Client Relationship Management | Commercial Growth | Revenue Growth | Customer Experience | New Business | Sales Strategy | Consultative Selling | Territory Management | Stakeholder Management | Negotiation | Order Growth

What’s Offered

- Full-time hybrid working arrangement.
- 3–4 days per week working directly with restaurant partners in the field.
- 1–2 days per week working from home.
- Competitive compensation of €37,200–€51,000 including commission.
- Opportunity to work within a fast-growing international digital marketplace.
- High level of autonomy and ownership across a defined territory.
- Career development and progression opportunities.

📌 Commercial Account Manager (Toscana)
🏢 SoTalent
📍 Toscana