Work in Portugal - Customer Operations/Italian Market (Accomodation from Day 1)

Job Openings Work in Portugal - Customer Operations/Italian Market (Accomodation from Day 1)

About the job Work in Portugal - Customer Operations/Italian Market (Accomodation from Day 1)

Want to Relocate to Portugal?

We are looking for Italian-speaking talents who want to build a career in Customer Operations &

International Support while working in a diverse, multicultural environment in Lisbon.

Position: Operations Customer Expert
Location: Lisbon, Portugal
Market: Italian-Speaking

Your Main Responsibilities

As part of the Customer Service Operations team, you will:
- Respond to customer requests via email, chat, contact forms, and calls
- Handle support tickets related to general queries, refunds, or incomplete services
- Call users to speed up case resolution and improve communication
- Perform back-office tasks that may involve outbound calls
- Conduct outbound calls to promote products, collect feedback, and support customer success
- Maintain accurate records using CRM tools




- Achieve performance goals and respect deadlines
- Provide operational feedback and escrow cases when needed

Salary Package With & Without Accommodation

Option 1 With Apartment (Company Housing Included)

Total Gross Cash Compensation: 1,050 / month
Includes:

Monthly holiday & Christmas allowances

Meal allowance (7 per working day)

Apartment benefit-in-kind (200 declared on payslip, tax‑free until 31/12/2026)

Health insurance from day one

Potential productivity bonus (performance‑based)

Option 2 Without Apartment (You Arrange Your Own Housing)

Total Gross Cash Compensation: 1,379.00 / month
Includes:

Higher base salary (no apartment vantaggi)

Monthly holiday & Christmas allowances

Health insurance from day one

Potential productivity bonus (performance‑based)

Training Information
- Schedule: 8 hours/day
- Training content includes system onboarding, customer management, product training &

📌 Work in Portugal (Palermo)
🏢 Cross Border Talents
📍 Palermo