Main duties & responsibilities:
- Deal with all Front Office operations (check in - check out - escorting - cashier operations) according to company policies, procedures and compliance with our code of conduct;
- Able to provide information/reservations about activities, etc;
- Process the closing/reopening operations of the day of the hotel, supervising the closure of all the outlets (restaurants, bars, spa, boutiques, etc.);
- Process of the daily reports to the administration and other main departments of the hotel;
- Assist our Guests with all the room service requests with the cooperation of bar/restaurants staff, and porters and security staff, when available.
- Handle emergencies according to the procedures.

Reports to Front Office Manager

We offer:
- Seasonal Labour contract according to C.C.N.L. Settore Turismo
- Learning & development activities
- Career opportunities within our Hotels cluster

Contratto di lavoro: Tempo pieno

Orario:
- Orario flessibile
- Turni
- Turno notturno

Requisito linguistico adattabile:
- Italiano non richiesto

Esperienza:
- receptionist: 1 anno (Preferenziale)

Lingua:
- Inglese (Preferenziale)

📌 Portiere di Notte (Firenze)
🏢 HILTON FLORENCE METROPOLE
📍 Firenze