Leica Biosystems in Lombardia, Italy, seeks a Customer Care Operations Lead to connect the Global Customer Care Centre of Excellence with the local market. You will own instrument order fulfillment, resolve escalations, and ensure compliance with global standards while adapting to local needs.
You will partner across commercial, service, and supply chain functions to drive customer satisfaction, operational excellence, and continuous improvement in a matrix organization.
📌 Regional Customer Care (Casteggio)
🏢 Leica Biosystems
📍 Casteggio
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