DESCRIPTION:
Do you aim to have a dynamic impact on the world?

Do you want to go beyond what’s possible?

Are you up for creating solutions and solving tomorrow’s problems today?

Then we have the opportunity for you

We’re seeking a competent, efficient ICQA Area Manager to take ownership of our Fulfilment Centre Inventory Control and Quality Assurance. Our Fulfilment Centres sit at the heart of Amazon’s rapidly growing Operations network: they’re where we manage our fast-moving inventory. In each Fulfilment Centre, our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today.

These Fulfilment Centres are fast-paced and high reward environments, where adherence to policies and procedures is key. So, we’ll need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on performance and quality of service.

Your role and responsibilities:
- Ensure KPIs are reviewed on a daily, weekly,



or monthly basis and perform control and quality analysis on any behaviours/processes that could impact on inventory integrity,
- Gain expertise in key Fulfilment Centre process paths, as well as exception handling; we’ll need you to ensure that process discipline is adhered to across all shifts and departments,
- Measurement of quality and inventory integrity and accuracy, while providing quality assurance feedback to the Operations management team,
- Liaise with Area Managers and Operations Managers to aid the communication of all policies related to process discipline,
- Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX,
- Plan for and identify root causes of inventory deviation, via cause and effect analysis,
- Review and analyse customer complaints and any defect data, followed by development of corresponding action plans to

📌 Icqa Area Manager, Icqa Area Manager (Jesi)
🏢 Amazon Italia Logistica
📍 Jesi