pstrongEdograf Helpfly Intl Group – Job Opportunity /strong /ppstrongAirport Office – Bergamo Airport (BGY) /strong /ppbr / /ppEdograf Helpfly Intl Group, an international leader in airline representation and aviation services since 1994, is expanding its operations in Italy and is pleased to announce the opening of a new office at Bergamo Airport (BGY). /ppWe are currently seeking motivated and dynamic individuals to join our growing team. /ppbr / /ppstrongPosition: /strong /ppAirport Ticketing Agent Flight Supervision Staff /pp(Comprehensive training will be provided by our experienced team) /ppbr / /ppThis position plays a key role in ensuring high-quality customer service, smooth flight operations, and efficient coordination with airline partners and airport authorities. Selected candidates will represent our company and the airlines we manage, contributing to a professional and welcoming airport environment. /ppbr / /ppstrongContract Type /strong /ppFull-time employment /ppShift-based schedule, including weekends and holidays (standard in the aviation sector) /ppbr / /ppstrongWorkplace /strong /ppMilan Bergamo Airport (BGY) /ppNew dedicated office within the terminal area.



/p pstrongMain Responsibilities /strong /ppbr / /ppProviding high-quality customer service at the airport ticketing desk /pp Issuing, modifying, and refunding airline tickets /pp Supporting passengers with travel information and requests /pp Assisting with flight operations and supervision /pp Coordinating with ground handlers, crew members, and airport authorities /pp Monitoring flight status, documentation, and airline procedures /pp Ensuring smooth and timely aircraft turnaround operations /pp Representing Edograf Helpfly Intl Group and partner airlines professionally at all times /ppbr / /ppstrongMain Requirements /strong /ppGood command of the English language (spoken and written) /pp Strong communication skills and customer-oriented mindset /pp Ability to work well under pressure in a fast-paced environment /pp Flexibility, punctuality, and a positive attitude /pp Teamwork mindset and sense of responsibility /pp Good problem-solving abilities and attention to detail /pp Willingness to learn and grow within the aviation industry /p pstrongPreferred Qualifications (Not Mandatory) /strong /ppKnowledge of second language /ppPrevious experience in: The tourism/travel industry, Airport environments, Customer service roles /p

📌 Airport Ticketing Agent & Flight Supervision (Roma)
🏢 Edograf Helpfly Intl Group
📍 Roma