09 set
|
Experteer Italy
|
Roma
09 set
Experteer Italy
Roma
ppAs a Network Engineer in NTT DATA’s Managed Services, you support a major international automotive client from the Rome site, ensuring continuous, SLA-driven network operations. You collaborate with a global team to deliver reliable service, handle on-site activities, and contribute to customer satisfaction. The role involves on-call support, incident handling, and hands‑on configuration and optimization of network gear. You will shape service delivery through routine changes, troubleshooting, and performance tuning, within a diverse, inclusive culture. /pulliDaily Onsite Service /liliPerform standard changes (AP, Switch, etc.)
and handover to Operations /liliLocal troubleshooting including configuration /liliBreak Fix support /liliMajor Change support /liliLocal spare parts management /liliPerformance testing support /liliPerformance tuning and optimization support /liliEquipment Configuration Cleaning and Hardening support /liliBackup / DR testing support /liliReporting /liliEscalating unresolved issues to Central NOC /liliStrong communication and customer service skills /liliTeam working and collaborative approach /liliEager to learn /liliGood understanding of networking concepts (IP, DNS, DHCP) /liliFamiliarity with ticketing systems (ServiceNow) /liliAbility to follow scripts and documented procedures /liliConfidence in troubleshooting of hardware/software /liliMinimum 6-12 months of experience in service delivery /liliAble to work in international environment using English (speaking and writing) /li /ul /p #J-18808-Ljbffr
📌 Networking Engineer(Roma)
🏢 Experteer Italy
📍 Roma