In this Network Engineer role within NTT DATA’s Managed Services, you will support a major automotive client from the Modena site, ensuring continuous service and meeting SLAs. You’ll collaborate with a global team to deliver on-site operations and incident handling, with on-call readiness outside business hours. You’ll help optimize performance, manage changes, and contribute to customer satisfaction. This is a hands‑on, cross‑functional role that blends technical execution with service delivery in a dynamic international environment.Daily onsite serviceStandard changes (AP, Switch, etc. add/move/uninstall)



including configuration and handover to OperationsLocal troubleshooting including configurationBreak & Fix supportMajor Change supportLocal spare parts managementPerformance testing supportPerformance tuning and optimization supportEquipment configuration cleaning and hardening supportBackup / DR testing supportReportingEscalating unresolved issues to Central NOCStrong communication and customer service skillsTeam working and collaborative approachEager to learnGood understanding of networking concepts (IP, DNS, DHCP)Familiarity with ticketing systems (e.G., ServiceNow)Ability to follow scripts and documented proceduresConfidence in troubleshooting of hardware/softwareA minimum of experience in service delivery (6-12 months)Able to work in international environment using English (speaking and writing)In this Network Engineer role within NTT DATA’s Managed Services, you will support a major automotive client from the Modena site, ensuring …#J-18808-Ljbffr

📌 Networking EngineerModena (Milano)
🏢 Experteer Italy
📍 Milano